The RMV website experienced a site outage on Saturday Oct 22,2016 from 7am until 1pm, customers attempting to process a transaction received an error message. The issue was resolved, please resubmit your transaction if you have not done so. We apologize for any inconvenience.  


Governor Charlie Baker has signed bipartisan legislation to ensure Massachusetts’ compliance with the federal REAL ID Act, while adopting public safety standards so the Commonwealth’s citizens can continue to enter federal buildings and board domestic flights and ensuring that state credentials are issued to residents and those who are lawfully present in the United States. The RMV will continue to update customers throughout its compliance efforts and anticipates REAL ID compliant cards will begin to be issued in the fall of 2017.

Read the full press release

Information for Customers

• It is important to know that the signing of the law does not mean customers need to act immediately. The RMV cannot begin issuing REAL IDs at the moment the law is signed because there is regulation work and systems work to do before the RMV can capture the required information needed to issue licenses or IDs that comply with the REAL ID Act.

• Customers should not worry that they will be turned away from boarding domestic flights or entering federal buildings with their current Massachusetts license or ID. RMV licenses will continue to be acceptable for federal identification for several years.

• The U.S. government announced in January 2016 that in 2018 people with a license or ID from a state that is not compliant with REAL ID, or from a state that does not have a REAL ID extension, will need to show additional identification to board a domestic aircraft.

• In 2020, every air traveler will need a REAL ID compliant license or ID or the traveler will need to show another acceptable form of identification for air travel.

• The Massachusetts RMV anticipates being able to begin issuing REAL IDs in the fall of 2017. The RMV will continue to provide updated REAL ID information as it becomes available.
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  • On March 30, 2016, Governor Baker signed into law "An Act Relative to Motor Vehicle License Suspension" making operators with certain prior drug convictions eligible for immediate license reinstatement. For more information on how impacted customers may begin the license reinstatement process, please see the suspensions section of Each customer's reinstatement requirements will be different and will be based on the individual's record. The RMV is mailing individualized letters to certain impacted customers on their specific reinstatement steps and requirements.  All persons who believe they are eligible for relief under this new law should update their address with the RMV immediately.
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