Contact the Merit Rating Board

The Merit Rating Board is available Monday through Friday from 8:30AM to 5:00 PM to take customer phone calls regarding the Safe Driver Insurance Plan and operator driving history records.

Telephone Numbers
Customer Service Section 857-368-8100
Administrative Offices 617-267-3636

Fax Numbers
Customer Service Section 857-368-0810
Administrative Offices 857-368-0806
Citation Processing 857-368-0807

Mailing Address
Merit Rating Board
P.O. Box 55889
Boston, MA 02205-5889

25 Newport Avenue Extension
Quincy, MA 02171

For other RMV related questions, please contact the RMV.