The Merit Rating Board is available Monday through Friday from 8:30AM to 5:00 PM to take customer phone calls regarding the Safe Driver Insurance Plan and operator driving history records.
Customer Service Section 857-368-8100
Administrative Offices 617-267-3636
Customer Service Section 857-368-0810
Administrative Offices 857-368-0806
Citation Processing 857-368-0807
Merit Rating Board
P.O. Box 55889
Boston, MA 02205-5889
25 Newport Avenue Extension
Quincy, MA 02171
For other RMV related questions, please contact the RMV.