Public Safety Suspension/Complaint

Suspensions & Hearings

The Registry of Motor Vehicles (RMV) holds administrative hearings when a complaint is received concerning an issue of public safety. At least fourteen (14) days prior to any suspension/revocation action, the Registrar will schedule a hearing on the matter and issue a hearing notice to the operator at his/her address on file.

The RMV schedules these hearings before the suspension/revocation becomes effective in order to advise the operator of the basis of the complaint against him/her. A hearing notice will notify the operator of the date & time to appear for a hearing at an RMV Service Center.

If the operator fails to appear at this scheduled hearing, the RMV will suspend/revoke his/her driver's license indefinitely, effective ten days from the date of the hearing.

During this hearing, the RMV Hearings Officer will review all documentation in support of the request for suspension/revocation under Massachusetts General Laws Chapter 90 Section 22(b). The operator is entitled to examine all documents submitted in request of the suspension/revocation and provide any information, whether written or testimonial, in support of his/her position. An RMV Hearings Officer, on behalf of the Registrar, will make a decision and take action if it is determined that such action is supported by substantial evidence. The operator will be told the final decision at the hearing or contacted within ten (10) business days of the conclusion of the hearing of the final decision.

Immediate Threats and Immediate Medical Threats

If an operator has been deemed an immediate threat, medical or otherwise, the suspension/revocation may not be lifted until his/her situation is resolved with an RMV hearings officer.

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