RMV Telephone Center

To e-mail the Registry with a question or a comment, please go to our Feedback page.

To reach the Telephone Center, you can call one of the following two numbers, depending on where you are located:


  • From Massachusetts area codes 339/617/781/857
  • From outside of Massachusetts


  • From all other Massachusetts area codes not listed above

If you are in Massachusetts and are hearing impaired, call 877-768-8833.

The Telephone Center is open Monday-Friday from 9:00 AM until 5:00 PM except holidays. There are also more than 200 messages on policies and procedures available 24 hours a day.

To reach the Ombudsman's office, call 857-368-9455.

Our Online Branch allows you to process many transactions online. Be first in line at our Online Branch.

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